Refund Policy – Due Payment Settlement

Zopsho Delivery Partner allows delivery partners to clear their outstanding dues through our secure payment gateway.

Once a due payment is successfully completed, the amount is automatically adjusted against the partner’s outstanding balance and is generally non-refundable.

Refunds may be considered only in the following cases:

• Duplicate payment made for the same due amount.
• Payment deducted but not Reflected to the partner’s account wallet due to a technical issue.
• Incorrect payment processing caused by a system error.

To request a refund, delivery partners must contact Zopsho Support within 7 days of the transaction and provide relevant payment details.

Approved refunds will be processed to the original payment method within 5–10 business days, subject to payment gateway and banking timelines.

Zopsho reserves the right to review and verify all refund requests before approval.