Zopsho Digital Ventures Pvt. Ltd. (“Zopsho,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information of our delivery partners. This Privacy Policy outlines how we collect, use, and protect your information while you use the Zopsho Delivery Partner App.
- Information We Collect
We collect the following types of data when you register and use the app:
Personal Information: Name, phone number, email address, profile photo, and government-issued ID, vehicle Rc (for verification).
Location Data (Background & Foreground)
Zopsho Delivery Partner app collects location data to enable real-time delivery tracking, calculate accurate ETAs for customers, and allow seamless order dispatching to nearby drivers. Important: This app collects location data continuously in the background even when the app is closed or not in use, to ensure that active deliveries can be tracked accurately and new orders can be assigned based on your current location. This data is only shared with the customer expecting a delivery and our internal dispatch system.
- How We Use Your Information
We use the collected data to:
Process orders and assign deliveries
Enhance app functionality by analyzing usage patterns to improve performance.
Provide support and assistance for resolving delivery-related queries.
Communicate important updates regarding your deliveries and account status.
Improve our app experience and provide customer support
- Data Sharing & Disclosure
We do not sell your data. However, we may share necessary data with:
Customers (only relevant details such as name and contact number during an active order)
- Data Security
We implement strict security measures to protect your personal information from unauthorized access, loss, or misuse. However, you must also keep your login credentials secure.
5. Changes to this Privacy Policy
Zopsho reserves the right to update this policy. Any changes will be communicated via the app or email.