Terms and Conditions App
Introduction
Your utilization of the Zopsho mobile application is regulated by these Terms & Conditions of Use. Zopsho is the rightful owner of the application.
Acceptance Of Terms
We urge you to review these terms & conditions of use attentively. By accessing or utilizing the application, you are consenting to the terms & conditions of use outlined here (subject to periodic revisions) (‘Terms’). Kindly note that these Terms may be periodically updated, and it is your responsibility to review them regularly. Your continued use of the application following any changes to these Terms signifies your acceptance of those changes. Zopsho extends to you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to use and access the application, provided you comply with these Terms.
Eligibility.
You are permitted to utilize the application in accordance with our contractual agreement with you and/or in compliance with these Terms. You must be at least eighteen (18) years of age and capable of comprehending and consenting to the terms, conditions, obligations, representations, and warranties outlined in these Terms.
Zopsho Services
Zopsho works as a delivery agent only, where all communication and business take place between customers.
Zopsho’s services are not aimed at children or those under the age of 18, and do not provide information specifically targeting children.
Zopsho does not deliver items including, but not limited to, radioactive materials, incendiary, corrosive, or flammable substances, hazardous chemicals, explosives, firearms, ammunition, firecrackers, cyanides, precious metals or stones, jewelry, currency, securities, negotiable instruments, passports, credit/debit cards, antiques, works of art, lottery tickets, or gambling devices. Zopsho is not liable for any issues arising from the inclusion of such items in your package.
All items for delivery must adhere to the specified size limit of 40x40x40 cm. Items exceeding this size will not be accepted for delivery.
The recipient must be available at the drop-off location at the communicated delivery time. If the recipient is not present, refuses delivery, or cannot be located, the delivery partner will wait for 15 minutes. If the sender requests a return delivery, an additional delivery charge will apply.If the delivery is still unsuccessful, Zopsho will hold the item for three days. After three days, if the item remains unclaimed, Zopsho will follow the rules as per government law and hand over the item to the nearest police station.
In the event of you requesting transportation of any illegal or unlawful or prohibited items as mentioned above or which is otherwise restricted under any applicable law, Zopsho has the right to report the same to the law enforcement authorities.
You agree and undertake that you shall abstain from sending high value item(s) whilst using the Services through the Platform and if you use the Services to send any high value item, it shall be at your own risk only and Zopsho shall not be held responsible for loss or any damage caused to such item(s). It is your sole responsibility to insure the items(s) to cover the risk of loss or damage to your item(s) during transit, Zopsho shall not be responsible for the same.
It is the responsibility of the customer to verify that the delivered package is sealed when received. Any unsealed packages should be returned. Zopsho cannot be held liable for any consequences the customer may face from the use of items delivered in unsealed packages.
We accept consignments only upon your declaration of the type and value of the consignment (“said to contain” basis). We have no responsibility whatsoever as to the correctness of description, type or value thereof and you agree to indemnify us and hold us harmless from any claims that may be brought against us arising out of or relating to such declaration provided by you and any costs we will incur relating thereto.
REJECTED CONSIGNMENTS
If the receiver refuses to accept delivery, we will try to contact you and agree to the next action if it is appropriate. You agree to pay us any costs we incur in forwarding, disposing of or returning the consignment and our charges (if any) for the agreed appropriate next action
If user(s) terminates the agreement with Zopsho with respect to any consignment, user(s) shall be liable to pay Zopsho the entire fees and other expenses so incurred with respect to such consignment.
Users are solely responsible for verifying the accuracy of delivery addresses, and Zopsho shall have no liability or responsibility for any such erroneous addresses.
It is the responsibility of the customer to verify that the delivered package is sealed when received. Any unsealed packages should be returned. Zopsho cannot be held liable for any consequences the customer may face from the use of items delivered in unsealed packages.
Ownership Of Rights
Without explicit permission from Zopsho, any use of the application or its contents, including copying or storing them, in whole or in part, for purposes other than your personal, non-commercial use is strictly prohibited. All information presented, transmitted, or conveyed through Zopsho is safeguarded by copyright and other intellectual property laws. Zopsho holds all rights, including copyright, to this website, either as owner or licensee. This website is autonomously designed, updated, and maintained by Zopsho, and its content is owned by the company. Users are prohibited from publishing, transmitting, selling, reproducing, distributing, reposting, performing, displaying, or commercially exploiting any content available within the application. Additionally, reverse engineering of the application in any manner is prohibited.
Access To And Use Of The Application
Accessing data not designated for your use or logging into a processor, access device, or account without proper authorization is forbidden. You are not allowed to disrupt or interfere with the services for other users, including introducing viruses or worms into the application. The application must not be utilized for sending unsolicited emails or other information.
Indemnity And Release
You are responsible for reimbursing and shielding us against any claims, demands, or legal actions, including reasonable attorney’s fees, brought by third parties or penalties incurred due to your violation of these Terms or any referenced document, or your contravention of laws, regulations, or the rights of third parties.
Disclaimer
The information, services, names, pictures, advertisements, images, and content provided in the application are presented “as is.” Zopsho explicitly disclaims all types of warranties, whether express or implied, including but not limited to, implied warranties of merchantability and fitness for a specific purpose. Users should verify that the information in the application meets their individual requirements before use.
Zopsho utilizes voluntarily provided user information to enhance their experience on our application, whether through personalized features or future content improvements. However, the information in this application should not be construed as legal or professional advice. Zopsho is a registered trademark, while all other trademarks, company names, logos, and product names mentioned in this application remain the property of their respective owners.
The information, content, names, images, etc. may be altered, updated, modified, and/or improved periodically without prior notice. While Zopsho endeavors to remove and prevent viruses from the application, it does not guarantee or accept liability regarding this matter. Users should take appropriate precautions before downloading the application or any information.
Communication
Upon visiting our application or initiating email correspondence with us, you engage in electronic communication. By doing so, you implicitly agree to receive communications from us electronically. Our means of communication may include email or the posting of notices in the application. You acknowledge that all agreements, notices, disclosures, and other communications provided to you electronically fulfill any legal stipulation requiring written communication.
Feedback and User Generated Content
Any feedback, suggestions, or submissions provided by you during your usage of the application (collectively referred to as ‘Submissions’) shall be considered the property of Zopsho. By disclosing, submitting, or offering any Submissions, you agree to transfer all worldwide rights, titles, and interests in copyrights and other intellectual properties within the Submissions to Zopsho. As a result, Zopsho exclusively owns all such rights and may utilize the Submissions for any purpose, whether commercial or otherwise, without any limitations or obligation to compensate you. Zopsho is not obligated to maintain confidentiality regarding any Submissions, compensate you for them, or respond to them. You agree that your Submissions will not infringe upon any rights of third parties, including copyrights, trademarks, privacy, or other personal or proprietary rights, and will not cause harm to any individual or entity. Your Submissions must not contain unlawful, threatening, abusive, or obscene material, nor should they contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of spam. While Zopsho does not routinely review posted Submissions, it reserves the right to monitor, edit, or remove any Submissions submitted to the application. By submitting Submissions, you grant Zopsho the right to utilize your name in connection with said Submissions. You agree not to use a false email address, impersonate any person or entity, or mislead as to the origin of any Submissions you provide. You are solely responsible for the content of your Submissions and agree to indemnify Zopsho and its affiliates against any claims arising from your Submissions. Zopsho and its affiliates assume no responsibility or liability for any Submissions submitted by you or any third party.
Limitation of Damages
Zopsho shall not be held liable to any individual or entity for any form of loss or damage, whether it be direct, indirect, incidental, consequential, or otherwise, resulting from accessing, using, or disseminating information found in the application. This includes, but is not limited to, damages such as loss of profits, data, or harm to the user’s computer systems, even if Zopsho has been informed of the potential for such damages.
Privacy Policy
Our Privacy Policy details the personal information gathered when you register with us or utilize our services, the reasons behind this data collection, and the methods by which we handle this data to furnish you with top-notch services and updates concerning your orders. You have the option to review the Privacy Policy linked to the application for insight into how your data is utilized by us.
Termination Of Use
Zopsho reserves the right to cease, suspend, or alter the application at its discretion without prior notice. Additionally, Zopsho holds the authority to revoke, terminate, or suspend access to the application for you and any other users at any given time, solely at its discretion.
Severability
Should any portion of the clauses within these Terms be deemed invalid or unenforceable to any degree, said provision shall be separated from the remaining provisions, which shall remain valid and enforceable to the maximum extent permitted by law.
Governing Law and Jurisdiction
The utilization of information from the application and any disputes arising from these Terms shall be subject to Indian law. Only the Courts located in Kochi, and no other judicial bodies, shall hold jurisdiction over such matters.
Violation of Terms
In the event of a breach of these Terms, Zopsho retains the authority to provide a warning regarding the infringement and/or promptly suspend or terminate any or all accounts established by you through the application, as well as terminate the contractual agreement between you and Zopsho without delay.
*15-Minutes Delivery:
At Zopsho, we strive to provide quick, reliable delivery, aiming to complete orders within 15 minutes to meet your urgent needs.
However, please note that delivery times may vary due to unforeseen circumstances such as traffic, road conditions, or other external factors beyond our control.
We are committed to keeping you informed and ensuring that your items are delivered safely and efficiently.