Terms and Conditions App



Your utilization of the Zopsho mobile application is regulated by these Terms & Conditions of Use. Zopsho is the rightful owner of the application.

Acceptance Of Terms

We urge you to review these terms & conditions of use attentively. By accessing or utilizing the application, you are consenting to the terms & conditions of use outlined here (subject to periodic revisions) (‘Terms’). Kindly note that these Terms may be periodically updated, and it is your responsibility to review them regularly. Your continued use of the application following any changes to these Terms signifies your acceptance of those changes. Zopsho extends to you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to use and access the application, provided you comply with these Terms.


You are permitted to utilize the application in accordance with our contractual agreement with you and/or in compliance with these Terms. You must be at least eighteen (18) years of age and capable of comprehending and consenting to the terms, conditions, obligations, representations, and warranties outlined in these Terms.

Zopsho Services

Zopsho works as a delivery agent only, where all communication and business take place between customer and vendor.

The application allows its users who agree to the Terms and Conditions to order from vendors.

The purpose of this application is to provide a simple and convenient service to users, linking them to vendors to order a variety of items. Some of the items such as – but not limited to – medicines on our application may be subject to restrictions for purchase. The words ‘items’ and ‘products’ are used interchangeably in these Terms and Conditions and they both mean the same.

When you place an order from a vendor, Zopsho acts as a facilitator on behalf of you to process your order through the application.

Zopsho does not interfere in any way in the manufacturing of any items provided by the vendors. The vendors are obligated to comply with the local laws, rules, regulations, and standards pertaining to items they sell, their marketing and safety.

Zopsho does not in any way verify the credentials, representations, or products of vendors, the ingredients, or the quality of any products, or that a vendor is in compliance with applicable laws. Users must make themselves comfortable through information provided by vendors on the application or as requested by users directly from the vendors as to the quality and reliability of the vendors, as well as to their compliance with applicable laws.

Zopsho does not in any way guarantee the quality of any items or that any products comply with applicable laws and does not guarantee matching the items displayed on the application to what is actually provided to the users. In addition, a vendor may represent that product manufacturing is in accordance with special standards, for example (including without limitation) to ‘organic’, ‘macrobiotic’, or allergen-specific standards, however, Zopsho does not take responsibility or stand guarantee to this information from the vendor. Further, Zopsho does not guarantee that the items sold by vendors are free of side effects. If you have allergies, allergic reactions, or dietary restrictions and requirements, please contact the vendor before placing an order on our application, as Zopsho does not investigate or verify such representations.

Zopsho shall not be liable or responsible for any items offered by vendors that are unhealthy, are the cause of injury, are otherwise unacceptable to users, or do not meet the expectations of users in any manner.

Users are solely responsible for verifying the accuracy of delivery addresses, and Zopsho shall have no liability or responsibility for any such erroneous addresses.

For purchases, in case of damage to an ordered item from the delivery agent or during the time of delivery, Zopsho will manage the issue. However, if there is a misplacement of an ordered item by the vendor, or the ordered item given to Zopsho by the vendor is already damaged, or on any other issues, Zopsho will not be responsible and it should be dealt with directly between customer and vendor. The customer can raise the issue through the application and it will be routed directly to the vendor and Zopsho will not be accountable. The only thing that Zopsho does is go to the particular vendor from whom the customer ordered and deliver the ordered items. Zopsho only works as an online delivery agent here.

It is the responsibility of the customer to verify that the delivered package is sealed when received. Any unsealed packages should be returned. Zopsho cannot be held liable for any consequences the customer may face from the use of items delivered in unsealed packages.

For vendors in categories like pharmacies, medical labs, and eyewear, Zopsho serves only as a connecting platform. All the vendors have their own bills.

For medical purchases, all prescriptions or lab results uploaded by users in the application should be valid and provided by a registered doctor and Zopsho will not be responsible for any consequences if they are invalid.

For purchases from vendors onboarded on the application, customers will get bills from vendors. For Zopsho’s own products sold through the application, customers will get Zopsho’s bills.

If Zopsho finds any fraud from the side of the vendor after onboarding, the fraudulent vendor will be immediately removed from the application.

Zopsho’s services are not aimed at children or those under the age of 18, and do not provide information specifically targeting children.

Ownership Of Rights

Without explicit permission from Zopsho, any use of the application or its contents, including copying or storing them, in whole or in part, for purposes other than your personal, non-commercial use is strictly prohibited. All information presented, transmitted, or conveyed through Zopsho is safeguarded by copyright and other intellectual property laws. Zopsho holds all rights, including copyright, to this website, either as owner or licensee. This website is autonomously designed, updated, and maintained by Zopsho, and its content is owned by the company. Users are prohibited from publishing, transmitting, selling, reproducing, distributing, reposting, performing, displaying, or commercially exploiting any content available within the application. Additionally, reverse engineering of the application in any manner is prohibited.

Access To And Use Of The Application

Accessing data not designated for your use or logging into a processor, access device, or account without proper authorization is forbidden. You are not allowed to disrupt or interfere with the services for other users, including introducing viruses or worms into the application. The application must not be utilized for sending unsolicited emails or other information.

Indemnity And Release

You are responsible for reimbursing and shielding us against any claims, demands, or legal actions, including reasonable attorney’s fees, brought by third parties or penalties incurred due to your violation of these Terms or any referenced document, or your contravention of laws, regulations, or the rights of third parties.


The information, services, names, pictures, advertisements, images, and content provided in the application are presented “as is.” Zopsho explicitly disclaims all types of warranties, whether express or implied, including but not limited to, implied warranties of merchantability and fitness for a specific purpose. Users should verify that the information in the application meets their individual requirements before use.

Zopsho utilizes voluntarily provided user information to enhance their experience on our application, whether through personalized features or future content improvements. However, the information in this application should not be construed as legal or professional advice. Zopsho is a registered trademark, while all other trademarks, company names, logos, and product names mentioned in this application remain the property of their respective owners.

The information, content, names, images, etc. may be altered, updated, modified, and/or improved periodically without prior notice. While Zopsho endeavors to remove and prevent viruses from the application, it does not guarantee or accept liability regarding this matter. Users should take appropriate precautions before downloading the application or any information.


Upon visiting our application or initiating email correspondence with us, you engage in electronic communication. By doing so, you implicitly agree to receive communications from us electronically. Our means of communication may include email or the posting of notices in the application. You acknowledge that all agreements, notices, disclosures, and other communications provided to you electronically fulfill any legal stipulation requiring written communication.

Feedback and User Generated Content

Any feedback, suggestions, or submissions provided by you during your usage of the application (collectively referred to as ‘Submissions’) shall be considered the property of Zopsho. By disclosing, submitting, or offering any Submissions, you agree to transfer all worldwide rights, titles, and interests in copyrights and other intellectual properties within the Submissions to Zopsho. As a result, Zopsho exclusively owns all such rights and may utilize the Submissions for any purpose, whether commercial or otherwise, without any limitations or obligation to compensate you. Zopsho is not obligated to maintain confidentiality regarding any Submissions, compensate you for them, or respond to them. You agree that your Submissions will not infringe upon any rights of third parties, including copyrights, trademarks, privacy, or other personal or proprietary rights, and will not cause harm to any individual or entity. Your Submissions must not contain unlawful, threatening, abusive, or obscene material, nor should they contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of spam. While Zopsho does not routinely review posted Submissions, it reserves the right to monitor, edit, or remove any Submissions submitted to the application. By submitting Submissions, you grant Zopsho the right to utilize your name in connection with said Submissions. You agree not to use a false email address, impersonate any person or entity, or mislead as to the origin of any Submissions you provide. You are solely responsible for the content of your Submissions and agree to indemnify Zopsho and its affiliates against any claims arising from your Submissions. Zopsho and its affiliates assume no responsibility or liability for any Submissions submitted by you or any third party.

Limitation of Damages

Zopsho shall not be held liable to any individual or entity for any form of loss or damage, whether it be direct, indirect, incidental, consequential, or otherwise, resulting from accessing, using, or disseminating information found in the application. This includes, but is not limited to, damages such as loss of profits, data, or harm to the user’s computer systems, even if Zopsho has been informed of the potential for such damages.

Privacy Policy

Our Privacy Policy details the personal information gathered when you register with us or utilize our services, the reasons behind this data collection, and the methods by which we handle this data to furnish you with top-notch services and updates concerning your orders. You have the option to review the Privacy Policy linked to the application for insight into how your data is utilized by us.

Termination Of Use

Zopsho reserves the right to cease, suspend, or alter the application at its discretion without prior notice. Additionally, Zopsho holds the authority to revoke, terminate, or suspend access to the application for you and any other users at any given time, solely at its discretion.


Should any portion of the clauses within these Terms be deemed invalid or unenforceable to any degree, said provision shall be separated from the remaining provisions, which shall remain valid and enforceable to the maximum extent permitted by law.

Governing Law and Jurisdiction

The utilization of information from the application and any disputes arising from these Terms shall be subject to Indian law. Only the Courts located in Kochi, and no other judicial bodies, shall hold jurisdiction over such matters.

Violation of Terms

In the event of a breach of these Terms, Zopsho retains the authority to provide a warning regarding the infringement and/or promptly suspend or terminate any or all accounts established by you through the application, as well as terminate the contractual agreement between you and Zopsho without delay.